Products

Customer Support

Updates

We will be updating everyone on their orders throughout the whole process via email and our Instagram. Thank you for your support and patience and we hope you enjoy your item when it arrives! For any questions or concerns please email: ineedflytroop@gmail.com

Shipping

We understand the excitement of receiving your order, and we wanted to take a moment to provide some information about our shipping policy. Our standard shipping timeframe is 5 to 14 business days, and we are committed to ensuring that your order reaches you in the best possible condition.

Please keep in mind that our shipping estimate includes the time required for order processing, quality checks, and transit to your address. Rest Assured, we're doing everything in our power to get your order to you as swiftly as possible while maintaining our quality standards.

Returns

ALL SALES ARE FINAL ONCE PAYMENT IS RECEIVED, NO RETURNS WILL BE ACCEPTED.

All sales are final. We do NOT offer any exchanges or returns. If a mistake is made on our end we are more than happy to help and fix it. Flytroop is not responsible for any lost, unclaimed or damaged packages and recommend contacting USPS or UPS for more information. We do not cancel orders once they are submitted.

Please email us at: ineedflytroop@gmail.com. Explain your problem.

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